Refund Policy

You may be entitled to a refund if the goods are faulty.

We do not refund or exchange for change of mind or if the customer chooses the wrong garment size.

Clients must ensure that the shipping address is correct for their order before payment is made. We do not accept returns for errors made by any of our couriers after dispatched to the correct address before the due date. 

We shall not be held liable for delays or failure to perform any obligations due to events beyond our reasonable control, including natural disasters, internet outages, strikes, or government actions. Courier delivery timeframes.

We take great pride in our commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for: 

• Garment shrinkage in wash.
  
• Print quality deteriorating over time.
• Courier delivery timeframes.

What can be returned? 

• Only Items that are faulty/damaged or have a faulty print may be refunded. 
• No refunds are accepted after 12 days of receipt of purchase. 
  
• Once an order has been placed online we cannot edit this order and we cannot cancel this order once it has been placed. 

In the unlikely event that your product is faulty please follow these instructions to receive a refund.

Email us with; 

• The date of your purchase. 
• Your order number. 
  
• Why you want to refund it. 
• A photo highlighting the fault. 

Once we have received this email we will organize a refund for you if the order meets our refund policy. 

If refund is granted please allow up to 10 business days for processing.